The hotel decor was absolutely charming, with elegant furnishings and a cozy atmosphere. The general areas were beautifully maintained and had a classic touch that reminded me of home. As a senior woman, I appreciated how easily accessible the hotel was, with ramps and elevators available to help me navigate the property comfortably.

I would have loved to see more activities or entertainment tailored specifically for senior guests. Perhaps some light exercise classes or social gatherings to meet other travelers in my age group.

My partner and I stayed at Castello Infinity Suites for a week-long vacation. The emerald suite was perfect for us, with its private outdoor space, plunge pool, and breathtaking ocean view. The room itself was comfortable and well-equipped. We absolutely loved dining at Origins restaurant; the food was exceptional, and the cocktail choices were fantastic. The staff, from the concierge Ioannis to the waiters Manos, Alexandros, Tasso, and bartender George. From the warm welcome by Alexandra to the personal attention from manager George, every detail was taken care of. We highly recommend this hotel for its luxury, location, views, and kind and welcoming service.

Can recommend this hotel.

Spacious suite with a separate sitting room where there is a sofa which sleeps the 3rd person. The suite was so roomy, it felt like staying in a luxurious apartment. The separate sitting room was perfect for relaxing and the sofa was so comfy, it felt like sleeping on a cloud.

AC turning off at night.

Mind-blowing outdoor space with a plunge pool, offering a jaw-dropping ocean view. The emerald suite's comfortable room was complemented by Origins restaurant's super delicious food and cocktail choices. The staff, including concierge Ioannis, waiters Manos, Alexandros, Tasso. The surprise birthday setup was an absolute wow!

The hotel's decoration is absolutely stunning. I was amazed by the beautiful artwork and luxurious furnishings throughout the property. The general areas, such as the lobby and lounge, were well-appointed and provided a cozy and elegant atmosphere. As a senior woman, I also appreciated the hotel's accessibility features, such as the electronically controlled black out curtains, which made it easy for me to adjust the lighting in my room.

I would have asked for a better vacation if the children working there were more attentive to the needs of senior guests.

The emerald suite had an amazing outdoor space with a plunge pool and breathtaking ocean view. The room was incredibly comfortable. The Origins restaurant was a standout with fantastic breakfast and dinner options, including delicious cocktails. The staff, from concierge Ioannis to waiters Manos, Alexandros, Tasso, and bartender George. The overall experience was mind-blowing, with luxurious amenities and a prime location footsteps from the beach. Phenomenal!

This hotel is absolutely mind-blowing! The room was jaw-dropping, spacious and beautifully decorated. The service was super friendly and accommodating. The included breakfast was phenomenal, with a high level of variety and taste. The location, just footsteps away from the beach, was perfect for relaxation.

The hotel had a great location near the beach, making it easy to take a stroll and enjoy the ocean. The rooms were spacious and modern, with large windows offering a stunning view of the coast. The breakfast was fantastic, providing a wide range of delicious local dishes. We also enjoyed the luxurious facilities, including an infinity pool perfect for lounging.

The staff lacked adequate training in dealing with some situations, which made it challenging to receive satisfactory service.

We got an amazing value for our money at Castello! The room was fantastic with modern interior and a stunning view of the sea. The location was perfect, just a short walk to Agia Pelagia beach. The staff treated us like royalty, providing excellent service throughout our stay.

The hotel breakfast menu could use a little improvement in terms of variety.

I always come back here as it has everything I need - Wi-Fi, valet parking, luggage storage, and more. The staff even helped me find my lost bracelet on my first stay. The amenities are great, the location is perfect, and I have no regrets. Can't wait to come back for my next trip!

I recently had a wonderful stay in a hotel close to Heraklion, and I must say it was truly magnificent. The staff, especially Alexandra and George, were incredibly friendly and professional. They went above and beyond to ensure our stay was perfect. The room we stayed in was the nicest room I've ever experienced in a hotel. It was luxurious, clean, and had stunning views of the sea. The bathroom was spacious and well-maintained. The breakfast provided was absolutely phenomenal, with a wide array of delicious options. the hotel had fantastic facilities, such as a relaxing terrace and a beautiful pool.

I did find one aspect of the hotel slightly disappointing. The water pressure in the shower was quite weak.

clean rooms, great hotel facilities, convenient parking, close transportation, and beach location. The breakfast was amazing and the staff was friendly and accommodating.

Nothing to dislike.

We had the most amazing romantic escape at this hotel! The room was comfortable and quite private, with a stunning view from the balcony. The breakfast was phenomenal and offered a mix of buffet and à la carte options. We especially enjoyed the cocktails and great staff service at the hotel's restaurant. The hotel's location was also perfect for us, being just a short walk to the beach and nearby restaurants.

While they were minor, there were a few negative aspects to our stay. The room felt smaller than what we expected, and the beds and pillows were a bit too hard for our liking.

This place is absolutely mind-blowing! The rooms are spacious, modern, and so relaxing, with jaw-dropping views of Crete's stunning coast. The infinity pool is super inviting and the balcony is perfect for lounging all day and night. The restaurant offers delicious food with a unique menu that is definitely worth trying. The staff is incredibly friendly, attentive, and makes you feel so special. From the moment we arrived, we were warmly welcomed and taken care of by the exceptional team. This hotel is a true refuge from mass tourism and the quality and taste of the food is the best we've experienced. The breakfast and dinner options are top-notch. The private pools in each room and the excellent spa services add an extra touch of luxury to the stay. from A to Z, this was the perfect vacation with fantastic service, stunning views, and unforgettable experiences. We highly recommend this hotel and can't wait to come back next summer!

I had a wonderful stay at this hotel! The staff were friendly and fulfilled all my luxurious needs. The exclusive amenities were phenomenal, from the outdoor swimming pool to the sun terrace. The location advantages, including beach access, made my stay even more enjoyable. The restaurant and bar/lounge area were exceptional too. My room was exclusive and had fantastic private facilities to make me feel comfortable.

The parking area was visible from my room, which was a minor issue. However, the staff were attentive and willing to help, assuring me that the area would be hidden in the future.